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In Wales - The tables show you how hospitals, health authorities and ambulance services perform and tell you about waiting times and cancelled operations.
In Scotland - 'The National Health Service in Scotland Annual Report 1998-99' includes a set of tables showing how Health Boards and NHS Trusts are performing in relation to the standards and commitments set out in the Patient’s Charter. More detailed local information can be found in the reports produced by and available from each Health Board and NHS Trust. For more information phone 0131 244 2346 In
Northern Ireland N.B If your computer does not support PDF files download a free version of adobe reader by simply clicking here. For more information phone 028 90 522800
Local ServicesIn England and Wales - The Audit Commission - On 10 January 2001, the Audit Commission reported on local authority performance. Since 1993/94 the Audit Commission has collected and published performance information on council services in England and Wales. This means that you can see how performance has changed over time as well as comparing the performance of different authorities. Dealing with the public For further information on Local Authority
Performance information in England and Wales you
should phone 020 7838 4848 and ask for the
performance information team or email pi.team@audit-commission.gov.uk In Scotland (price £12)- phone 0131 477 1234 The Accounts Commission for Scotland, Miller House, 18 George Street, Edinburgh EH2 2QU Education In Northern Ireland - Local Government Auditor (price
£10) - Phone 028 90 320 202 ext 2495 Refuse collection
Transport
The Government Performance Information Strategy and an introduction to performance measurement and information
Performance measures and information already in use in UK public sector organisations and guidance on how to improve the process
Setting targets
Performance measurement / information / guidance from other countries
Examples of the different frameworks in use in performance measurement
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Last updated: January 2001 |