 | 5
October 2000 - Putting consumers at the heart of
public services: This wave of People's Panel research looks at how
satisfied people are with public services and what people expect from
them; perceptions about how public services deal with complaints;
public sector employees' attitudes towards their employers and how
these differ from the private sector; and what qualities people think
providers of public services need.
|
 | 19 April 2000 - Consumer champions to build
better public services: Public sector workers must be advocates for citizens and
ambassadors for public services, Cabinet Office Minister Ian McCartney said today
|
 | 9 February 2000 - Consumers
will be given a voice at the heart of government in new plans announced today by Cabinet
Office Minister, Ian McCartney.
|