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First Phase Charter Mark Winners


The first phase Charter Mark winners are listed below. We have sorted them by region to make it easier for you to find your organisation.

East Anglia

East Midlands

North East

North West

Northern Ireland

Scotland

South East

South West

Wales

West Midlands

Yorkshire & Humber


Charter Mark winners in East Anglia
Applicant Organisation
Sports Development Unit London Borough of Barking and Dagenham
Elderly Services Ridgehill Housing Association
Cashier Services East Hertfordshire District Council
Norwich Combined Court Centre Court Service
Greenleas Lower School Greenleas Lower School
Ipswich Crown Court Court Service

Charter Mark winners in the East Midlands
Applicant Organisation
Northamptonshire Libraries and Information Services Northamptonshire County Council
East Lindsey Victim Support East Lindsey Victim Support
Capital Taxes, Inheritance Tax Group Inland Revenue
Joint Hospital Discharge Team Derbyshire County Council, Social Services
IT and Revenues Services North Kesteven District Council
Lincote Resource Centre Derbyshire County Council, Social Services
East Midlands & Eastern Regional Disability Services Employment Service
North Nottinghamshire District Office Employment Service

Charter Mark winners in the North East
Applicant Organisation
Telephone & Reception Section - Legal & Admin Service Stockton-on-Tees Borough Council
Wearside District Employment Service
Employer Direct Employment Service
Breast Care Service South Durham Health Care NHS Trust
Bede Wing In-Patient Services South Tyneside Health Care Trust
Frankland - P.E Department HM Prison

Charter Mark winners in the North West
Applicant Organisation
Client Helpline - Dudley Child Support Agency
Wirral District Office Employment Service
Bolton & Bury District Employment Service
Healthwise Helpline Ltd Healthwise Helpline Ltd
York and Humberside Regional Disability Service Employment Service
Hotel Services Christie Hospital NHS Trust
St Ann's Hospice St Ann's Hospice
Social Services & Well Being Community Advice Team Trafford Metropolitan Borough Council
George Lawton Hall Tameside Metropolitan Borough Council, Education & Cultural Services, Facilities Management
Property Services Department Grosvenor Housing Association
Dukinfield Town Hall Tameside Metropolitan Borough Council, Education & Cultural Services, Facilities Management
Connexions Cheshire and Warrington Ltd Connexions Cheshire and Warrington Ltd
Ashton Town Hall Tameside Metropolitan Borough Council, Education & Cultural Services, Facilities Management
Customer Support Service Grosvenor Housing Association
Bereavement Services Tameside Metropolitan Borough Council, Environmental Health and Customer Services Division

Charter Mark winners in Northern Ireland
Applicant Organisation
St Rose's High School St Rose's High School
Education Welfare Service South Eastern Education & Library Board
St Mary's College Londonderry St Mary's College Londonderry
Portadown District Office Northern Ireland Housing Executive
Rate Collection Agency Rate Collection Agency
St John's Girls' School St John's Girls' School

Charter Mark winners in Scotland
Applicant Organisation
Highland & Western Isles District Employment Service
Pickaquoy Centre Orkney Islands Council
South Edinburgh Concierge Office City of Edinburgh Council, Housing Department
Sighthill Children's Centre City of Edinburgh Council, Social Work Department
Cornton Vale, Catering HM Prison YOI
Ladywell Primary School North Lanarkshire Council, Department of Education
Borders East and Midlothan District Employment Service
Grampian, Moray, Orkney & Shetland District Employment Service
Kersland School Renfrewshire Council, Education and Leisure
Trinity High School Renfrewshire Council, Education & Leisure
Health Centre Scottish Prison Service, HM YOI Polmont
Clyde Coast and Renfrew Benefits Agency
Education Service Argyll and Bute District Council

Charter Mark winners in the South East
Applicant Organisation
Oxford College of Further Education Oxford College of Further Education
Medway Leisure Medway Leisure
The Insolvency Service The Insolvency Service
Careline Basildon District Council
St Francis Hospice St Francis Hospice
Building Control Three Rivers District Council
Local Taxation Section Wycombe District Council, Revenue Services Division
Milton Keynes County Court Court Service
Leaside District Employment Service
Portsmouth District Employment Service
Wandsworth District Employment Service
Sutton, Merton & Kingston (SMK) District Employment Service
Park High School London Borough of Harrow, Education Department
Revenues Section East Hampshire District Council
Chatham District Council Employment Service
Council Tax Section Epsom and Ewell Borough Council
London - Westminster Group Inland Revenue, Valuation Office Agency
Occupational Therapy Department London Borough of Wandsworth, Social Services Department

Charter Mark winners in the South West
Applicant Organisation
Governor Support Service Swindon Borough Council
Cornwall District Employment Service
Plymouth District Employment Service
Wildlife Licensing and Registration Service Wildlife Licensing and Registration Service
North Devon District Employment Service
Bath & North East Somerset & North Somerset District Employment Service

Charter Mark winners in Wales
Applicant Organisation
Newport, Torfaen and Monmouth District Employment Service
West Wales District Employment Service
Face to Face Service - SE Child Support Service
Gwent Probation Service Gwent Probation Service
Learning Disability Directorate Bro Morgannwg NHS Trust
North East Wales District Employment Service
Stoke Group Inland Revenue, Valuation Office Agency

Charter Mark winners in the West Midlands
Applicant Organisation
Hereford and Worcester District Employment Service
South Staffordshire District Employment Service
Pershore High School Worcestershire County Council, Local Education Authority
Wolverhampton Benefits Agency
Wyndcliffe Junior Community School Birmingham City Council, Education Department
Sports Facilities (Leisure & Amnities) Warwick District Council
South Bromsgrove Community High School South Bromsgrove Community High School

Charter Mark winners in Yorkshire and Humber
Applicant Organisation
Public Health Team Doncaster Metropolitan Borough Council, Directorate of Environment
Leeds District Employment Service
Barnsley & Rotherham District Employment Service
Sheffield District Employment Service
Energy Efficiency Advice Centre Energy Efficiency Advice Centre
Sydney Smith School Sydney Smith School
Doncaster District Employment Service
Pontefract County Court Court Service
York County Court Court Service
Wakefield District Employment Service
Bradford District Employment Service
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