National Charters - Further Information

Benefits Agency (Department of Social Security) : Caring For The Carer

Benefits Agency (Department of Social Security) : Charter Standard Statement For People With Disabilities

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Benefits Agency (Department of Social Security) : Benefits Agency Charter Standards Statement

Benefits Agency (Department of Social Security) : Useful Contacts and Leaflets For

Child Support Agency (Department of Social Security) : Child Support Agency Charter

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Child Support Agency (Northern Ireland Executive / Department for Social Development) : Child Support Agency Charter

Social Security Agency (Northern Ireland Executive / Department for Social Development) : Customer Charter

War Pensions Agency (Department of Social Security) : Charter Standard Statement

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Companies House (Department of Trade and Industry) : What Can You Expect From Companies House

Employment Appeal Tribunal (Department of Trade and Industry) : Charter Standard Statement

Employment Tribunals Service (Department of Trade and Industry) : Standards Of Service For Tribunals

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Health and Safety Executive (Department of the Environment, Transport and Regions) : Working With Employers 1998/99 Edition

Insolvency Service (Department of Trade and Industry) : The Insolvency Service Charter

National Insurance Contributions Office (Inland Revenue) : Employers Charter

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The Patent Office (Department of Trade and Industry) : Patent Office Charter

BBC (Department of Culture and Media Studies) : BBC Statement Of Promises To Viewers And Listeners 1999/2000

Environment and Heritage Service (Northern Ireland Executive / Department of Environment) : Statement Of Charter Standards

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National Lottery Charities Board (Department of Culture and Media Studies) : Applicants Charter

Royal Commission On The Historical Monuments of England (Department of Culture and Media Studies) : Serving Our Public

Royal Commission On Historical Manuscripts (Department of Culture and Media Studies) : Charter Standard Statement

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The Royal Parks (Department of Culture and Media Studies) : Visitors Charter

The Science Museum (Department of Culture and Media Studies) : Customer Charter For Science Museum 

Sir John Soane's Museum (Department of Culture and Media Studies) : Services For The Public

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Department for Education and Employment : Charter For Further Education

Department for Education and Employment :  Charter For Higher Education

Department for Education and Employment : Parent's Charter (Special Needs)

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Department of Education (Northern Ireland Executive / Department of Education) : Parent's Charter

Department of Higher & Further Education, Training & Employment  (Northern Ireland Executive / Department of Higher & Further Education, Training & Employment) : The Charter For Further Education In Northern Ireland

Training And Employment Agency (Northern Ireland Executive / Department of Higher & Further Education, Training & Employment) : Improving Service

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Training And Employment Agency (Northern Ireland Executive / Department of Higher & Further Education, Training & Employment) : Training & Employment Agency Charter