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Chapter 15

Citizens' juries

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15.1 Citizens' Juries were first developed in Germany and the USA. They grew out of a perceived need to give ordinary citizens a stronger voice and role in democratic decision-making. In the UK they have so far mainly been used in local government and the health sector. They are a structured method of obtaining detailed, considered views from members of the public on particular issues. Juries are usually made up of 12-16 lay people (neither experts in the particular issue nor members of interest groups), who hear evidence from a range of specialist witnesses over several days and draw conclusions.

15.2 Juries demand considerable commitment from jurors, and resources from the commissioning service. So it is important to have a very clear framework for the jury, which explains the issue, the role of the jury, and what will be done with the conclusions reached. The issue itself should be important enough to justify the time, effort and cost involved.

Points to think about:

 

Co-ordination: the issue you want the jury to consider may well impact on the responsibilities of several organisations. If this is so, it is important to bring together all the bodies involved to make sure that the jury¹s conclusions are considered by those with the power to make changes. Otherwise you will have wasted the considerable resources invested in the exercise, as well as the significant commitment of the jurors.

 

Composition: methods of selecting jurors vary (and it's sensible to use professionals here). You might wish to try to get a representative sample of the local population (although with such small numbers of people it is clear that the jury could not really be representative); the jury could be largely self-selecting (but be careful of using volunteers only, as they will almost inevitably be very unrepresentative); or you might use a random selection method (eg using the Electoral Roll).

 

Location: if possible, hold the juries in neutral buildings this will help avoid feelings that you are controlling the jury. An independent facilitator or moderator should be used.

 

Publicity: you will need to choose between keeping the jury process completely open and allowing the jury enough privacy to debate and discuss the issue without inhibitions. Will the jury be open to observers? Will the organisation record the proceedings? Juries may attract media attention. Will the juries give briefings or interviews once the process is complete?

 

Resources: juries need a great deal of back-up organisation from the commissioning service, and you shouldn't underestimate the time involved.

 

Reporting: it is normal practice for reports of juries to be published. You¹ll need to consider how this will be done (in some cases the jurors themselves have drafted the report, but they need to have advance warning and time and resources if they will be required to do this). Reports should reflect the conclusions of the jury, and include any dissenting opinions. You should make a clear commitment about how and when you will respond to the report.

Pros

 

Provides informed feedback.
Members of jury have an opportunity to make a real contribution to public affairs and generally seem to enjoy the experience.

Cons

 

Expensive.
Not suitable for all issues.
Works best where organisations have already made substantial progress in their consultation.
Jurors will not want to commit the time and effort unless they are given some undertaking that their views will count.
May not be representative of views of general public, who don't have the benefit of expert evidence.

Costs: very expensive (can be £20,000 or more).

Use to: involve people in detailed consideration of key issue.

In 1995, the Local Government Management Board sponsored five pilot projects using Citizens' Juries. Local authorities found that the juries produced ideas that were fresh to the Council, and recommendations were better informed and more thought-out, and therefore more useful, than had been expected. The juries consisted of between 11 and 16 members, and sessions lasted from 2.5 days to 4 days.

Juries need a great deal of back-up organisation from the commissioning service.

 

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