Part I: The Role of the Centre
Each of the three
organisations at the centre of Government - No 10 Downing Street, the
Cabinet Office and the Treasury - has a role in pulling together the
activities of other departments. In this section we describe this
coordination and support role in general terms. Activities of the
central departments that do not have a regular impact on other
departments are outside the scope of this guide.
Ministers in charge of
departments have formal responsibility for the discharge of Government
business. The three central organisations’ coordinating activities
flow from their special functions.
No 10 Downing Street
provides support and advice to the Prime Minister on the whole range
of Government business. It gives strategic direction to departments on
the basis of the Prime Minister’s views and orchestrates the
presentation of Government policy.
The Cabinet Office aims
to ensure that the Government delivers its priorities. It does this by
supporting collective consideration of key issues by Cabinet and its
Ministerial Committees, and by working with departments to modernise
and co-ordinate government, aiming at excellence in policy making and
responsive, high quality public services.
The Treasury manages
public spending and aims to get the best public service outputs and
outcomes for the resources the country can afford. It pursues this by
setting spending plans; agreeing departmental objectives and targets
in Public Service Agreements and Service Delivery Agreements; and
promoting cross-departmental work where it is likely to deliver better
value for money.
Some of the oldest
central functions are core activities such as the Treasury’s
relationship with Parliament on public spending matters and the role
of the Cabinet Secretariat in supporting collective government. The
centre also carries out certain shared services including the role of
the Cabinet Office in Civil Service pensions, the purchasing advice
services brought together in the Office of Government Commerce and the
accountancy advice services provided by the Treasury’s Financial
Management Reporting and Audit Directorate.
Much of the recent
growth and development of the centre of government has been in
activities which are designed to add value to the work of individual
departments. The centre provides strategic direction by
ensuring that departmental objectives are aligned with the Government’s
overall strategic priorities; and that the wider public is well
informed on the Government’s actions. Public Service Agreements (PSAs)
set out the key objectives and targets for each department. Strategic
direction also means the centre taking the lead on policy issues which
span a number of departments eg social exclusion, drugs strategy and
women’s issues. More generally the centre promotes policy coherence
and rigour, through central mechanisms for coordination of Government
business and collective knowledge, and resolution of disputes.
The centre aims to support
departments in delivering improvements in performance for the end
users of services. This include developing tools and advice (eg Civil
Service reform, better business planning, use of the Excellence Model,
Charter Mark, benchmarking and leading the drive to electronic
government) and facilitating corporate learning (eg through peer
review and policy evaluation). The centre also challenges departments
to make sure their approach to key issues are robust (eg Better
Quality Services, consumer focus, Service Delivery Agreements (SDAs)
and impact of regulations). The centre has a continuing role in
ensuring standards like those set out in the Civil Service Code, are
maintained.
Wiring It Up
listed three preconditions for effective intervention by the centre of
government:
i. it should not try to
do everything itself but draw upon the expertise and knowledge from
business units and beyond;
ii. it needs to
understand the business units well enough to avoid destroying value by
the wrong sort of intervention;
iii. it needs the right
sort of skills, eg facilitation, cross-cutting working.
The centre must be
clear about its own objectives and must be able to communicate them to
the rest of government. It has to be selective in its interventions,
because the individual units in the three central organisations are
mostly very small and should not second-guess everything departments
do; and, more importantly the primary responsibility for delivery
still rests with individual departments.
The centre aims to: