Who Does What in the Cabinet Office
Modernising
Public Services
Office of the e-Envoy
Regulatory
Impact Unit
Performance and
Innovation Unit
Social
Exclusion Unit
Women’s Unit
UK Anti-Drugs Unit
Regional
Coordination Unit
Centre for
Management and Policy Studies
Civil Service
Corporate Management Command
Government
Information and Communications Service (GICS)
Introduction
The Cabinet Office aims
to ensure that the Government delivers its priorities. It does this by
working with No 10, departments and others, to modernise and
co-ordinate government. Its goals are excellence in policy making and
responsive, high quality public services. It provides the secretariat
for the Cabinet and its various subcommittees.
Apart from some
units that report directly to the Prime Minister or the Head of the
Civil Service, the Minister for the Cabinet Office takes day to day
charge of the Cabinet Office, supported by two Ministers of State and
a Parliamentary Secretary. Organisational details can be found on the
Cabinet Office website: http://www.cabinet-office.gov.uk/
Cabinet Office
objectives include:
 | Providing efficient
arrangements for collective decision making, including analyses of
policy and performance that cut across more than one part of
Government, and systems which promote co-ordinated action and
presentation. |
 | Promoting the
development of public services, programmes and regulation across
the public sector which meet the needs of users and which are of a
high quality, modern and well co-ordinated. |
The main work of the
Cabinet Office is grouped around four broad areas:
 | secretariats; |
 | public service
delivery; |
 | cross-cutting
issues; |
 | Civil Service
management. |
The following sections
describe the organisations in each of these areas.
Secretariats
There are a number of
Secretariats in the Cabinet Office. Their core function is to support
collective decision making by the Government of the day. The
Secretariats service Cabinet and Cabinet Committees, and advise the
Chairman of each Committee on the handling of particular issues. The
Secretariats also broker agreement between Departments where policy
initiatives cannot otherwise be agreed.
Individual Secretariats
deal with different subject areas:
 | economic,
legislative and domestic issues; |
 | European Union
matters; |
 | defence and foreign
policy; |
 | security and
intelligence; |
 | constitutional
reform. |
The role of
Secretariats constantly develops and increasingly involves the active
monitoring of policy development within Departments. Working with
No.10, the Secretariats aim to identify and resolve key policy issues.
This includes helping No.10 to identify the Government’s priorities
for action and advising No.10 and Departments on the handling of
issues.
The Economic and
Domestic Affairs Secretariat (EDS) supports Ministerial Committees
on the full range of domestic and economic issues. The main policy
decisions are made by the Home and Social Affairs Committee (HS) and
by the Economic Affairs Committee (EA). EDS also supports Ministerial
Committees dealing with issues as diverse as GM Foods and
Biotechnology and Women's Issues and Equality.
EDS supports works with
Departments to identify strategic challenges and drive forward the
achievement of the Government's agenda. It manages the legislative
programme, advising the Legislative Programme Committee (LP) and the
Government Business Managers, and supports the Treasury in managing
the Spending Review process through the Public Services and Public
Expenditure Committee (PSX). EDS advises Ministers and Departments on
handling issues, particularly where issues are highly contentious or
complex, and brokers agreement between Departments where policy issues
remain unresolved.
The function of the European
Secretariat is to coordinate the Government’s policy on EU
issues across Departments, at both Ministerial and official level. It
supports the Foreign Secretary in his role as Chairman of the
Ministerial Committees dealing with EU affairs. It also provides the
Prime Minister, his staff and other Ministers with advice on the
substance and presentation of EU issues.
The key function of the Defence and Overseas Secretariat is to ensure the effective
co-ordination, across all Government Departments and Agencies, of
policy on defence, security and foreign affairs. It is at the
forefront of work to advance the Government’s agenda in these areas,
as well as developing longer term strategy. This is achieved through
the formal Cabinet Committee machinery, such as the Defence and
Overseas Policy Committee, as well as through ad-hoc arrangements.
The Secretariat also
provides timely and informed advice to the Prime Minister and other
Ministers on all major defence and overseas issues (except for EU
business). In addition, the Secretariat is also responsible for the UK’s
crisis management machinery, including maintaining plans and
facilities for responding to home and overseas emergencies. It plays a
central role in crisis management, by bringing together officials from
key Departments to co-ordinate the United Kingdom's political,
military and economic response to crises. It also conducts two major
exercises each year to test both national and Departmental crisis
management plans, procedures and facilities.
The Intelligence and
Security Group comprises the Joint Intelligence Organisation (JIO)
and Security Division. The JIO’s role is to support the Joint
Intelligence Committee (JIC) which provides Ministers and senior
Officials with regular intelligence assessments on a range of issues
of immediate and long-term importance to national interests, primarily
in the fields of security, international crime, defence and foreign
affairs. The JIC also sets intelligence requirements and priorities of
the intelligence agencies, and scrutinises their performance in
meeting those requirements.
Further
information on the JIO can be found in the National Intelligence
Machinery booklet, or on the internet at:www.official-documents.co.uk/document/caboff/nim/natint.htm.
Security Division provides policy advice to Government on the
protection of its personnel, information and other assets.
The Constitution
Secretariat (CS) supports Ministerial Committees on the full range
of constitutional reform issues. The Secretariat manages the
relationship between the UK Government and the devolved
administrations, acting as secretariat to the Devolution Policy
Committee and the Joint Ministerial Committee (JMC) enabling the
Government to achieve its wide policy objectives of making devolution
a success. The Secretariat also acts as the UK side for the
British-Irish Council (BIC), an institution which was part of the
Belfast Agreement agreed by the British and Irish Governments as part
of the devolution settlement in Northern Ireland.
The CS covers other
constitutional reform commitments including Incorporation of the
European Convention on Human Rights, Freedom of Information, House of
Lords Reform, a strategic authority for London, electoral reform and
an independent Statistical Service. On the House of Lords reform, the
Secretariat is acting both as lead policy department, advising the
Leader of the House of Lords as lead Minister and as a conventional
secretariat to the committee.
In addition, the
secretariat has; a legal team that provides advice on the new
legislation in all areas covered by the secretariat, and on its
implementation; the post of Cabinet Office Adviser on Parliamentary
Procedure, who advises the President of the Council and Business
Managers on issues of parliamentary handling and procedure; and
provides support to the House of Lords Appointments Commission, the
Civil Service Commissioners, the Commissioner for Public Appointments
and the Advisory Committee on Business Appointments, through four
small offices.
The Secretariat is also
responsible for providing support to the House of Lords Appointments
Commission, the Civil Service Commissioners, the Commissioner for
Public Appointments and the Advisory Committee on Business
Appointments, through four small offices.
Another, more
specialised secretariat is the Ceremonial Branch. It has
responsibility for the development of policy on all honours matters
and plays a key role in co-ordinating activity across all government
departments. Its main functions are:
 | providing a service
to members of the public wishing to nominate someone for a
national honour; |
 | preparing
recommendations for the Prime Minister’ Honours Lists twice a
year; |
 | co-ordinating the
assessment individuals to receive national bravery (or gallantry)
awards; |
 | supporting the
Committee on the Grant of Honours, Decorations and Medals which
advises the Sovereign on all honours matters, including the
institution of new medals and awards; and |
 | providing the
Secretary to the Political Honours Scrutiny Committee. |
In carrying out these
functions, the Branch has established a network of Honours Secretaries
across all government departments and provides support and guidance to
them on all aspects of honours work.
The Central
Secretariat provides advice to the Head of the Home Civil Service,
Ministers, and Departments on a wide range of issues, including:
 | ministerial
responsibilities and accountability; |
 | structure and
organisation of government; |
 | propriety,
standards and ethical issues in relation to Ministers, Special
Advisers and other civil servants; |
 | public appointments
and public bodies. |
The Central Secretariat
services the Cabinet Office Management Board. It is the Cabinet Office’s
point of contact with the House of Commons Public Administration
Select Committee, and the Government’s point of contact with the
Parliamentary Ombudsman. It also sponsors the independent Committee
on Standards in Public Life, which examines current concerns about
the standards of conduct of all holders of public office, and reports
to the Prime Minister.
Contacting the
Secretariats
Economic and Domestic
Affairs Secretariat tel: 020 7270 0055
European Secretariat
tel: 020 7270 0086
Defence and Overseas
Secretariat tel: 020 7270 0280
Intelligence and
Security Group tel: 020 7270 0463
Constitution
Secretariat tel: 020 7270 5905
Ceremonial Branch: tel:
020 7276 2773
e-mail:ceremonial@cabinet-office.x.gsi.gov.uk
website:http://www.cabinet-office.gov.uk/ceremonial
Central Secretariat tel:
020 7276 2469
website:http://www.cabinet-office.gov.uk/central
Public Service Delivery
Modernising Public
Services
The Modernising Public
Services Group (MPS) in the Cabinet Office is at the heart of the
Government’s drive to modernise public services. It is made up of
four divisions:
 | Modernising Government
Division; |
 | Responsiveness
Division; |
 | Quality Division; |
 | Effective Performance
Division. |
MPS played a major part
in the 1999 Modernising Government White Paper, leading on the
responsive and quality public services chapters (3 & 4). There is
more about the Modernising Government agenda in Part III of this
guide. The MPS Group aims to:
 | work with other
service providers to raise the quality, efficiency and
effectiveness of public services; |
 | make public
services more responsive to the needs of the citizen; |
 | carry forward the
overall agenda established by the Modernising Government White
Paper. |
Current MPS activities
include:
 | Co-ordinating and
encouraging the Cabinet Office, other government departments, and
other public sector partners to implement the Modernising Government
White Paper; |
 | Encouraging the use of
quality schemes and benchmarking (such as the Charter Mark Awards
Scheme and the European Foundation for Quality Management’s Excellence
Model) as a means of driving up performance and securing
continuous improvement; |
 | Developing a consumer
test to measure and benchmark customer satisfaction with public
services and build on the work of the People’s Panel; |
 | Promoting innovation
and joined-up working, through running the Invest to Save budget in
co-operation with the Treasury; |
 | Leading on the Better
Government for Older People programme, pioneering better ways of
consulting and involving older people and designing services to meet
their needs; |
 | Co-ordinating the
Better Quality Services programme in which all Government services and
activities will be reviewed over the next 5 years to identify the best
supplier; |
 | Revising the Government’s
approach to reviews of Executive Agencies and Non-Departmental Public
Bodies, in order to improve the quality and effectiveness of services
delivered to the public; |
 | Promoting good practice
and innovation through the Beacon Scheme for central government and
wider application of the principles to the rest of the public sector; |
 | Encouraging the
development of high quality new and revised charters. |
Contacting MPS Group
Modernising Government
White Paper queries tel: 020 7276 1495
all other queries tel:
020 7276 1734
website: http://www.servicefirst.gov.uk/
e-mail: servicefirst@gtnet.gov.uk
Office of the e-Envoy
The Office of the
e-Envoy was set up to lead the UK in its drive to be the best place in
the world for e-commerce. This includes pressing forward with
e-Government; developing and reviewing strategic thinking on
e-commerce more broadly; involving business in facing the challenges;
spreading the benefits throughout society; promoting the UK's
e-strategies internationally; and monitoring progress.
Three teams lead the
work:
i. the e-Government
team is tasked with making the UK Government a global exemplar in its
use of the new technologies. As well as implementing and reviewing the
e-Government strategy, this involves:
 | monitoring the
Government’s targets for electronic service availability,
take-up and quality. |
 | overseeing
central IT projects, like the UK online portal and the government
gateway. |
 | reviewing the
effectiveness of significant public sector IT projects and
learning from them. |
There is a Cabinet
Office Minister responsible for Information Age Government.
ii. the e-Communications
team is responsible for the strategy, branding and marketing of the
Government's online presence.
iii. the e-Commerce
team is tasked with enabling e-commerce for the UK as a whole by:
 | developing an
e-commerce friendly national and international legal, regulatory
and fiscal market framework; |
 | developing a
confident and skilled population by helping individuals and
businesses get the skills and access to the technologies they
need; and |
 | analysing and
benchmarking e-commerce activity to inform government and
business. |
The e-Envoy, a Cabinet
Office official, works with the e-Minister, who is in DTI, to do this.
Together they prepare monthly reports for the Prime Minister which
monitor progress against the Government's commitments to improving the
e-commerce environment.
Contacting the Office
of the e-Envoy:
tel: 020 7270 1200/7238
2015
e-mail: e-envoy@open.gov.uk
website: http://www.e-envoy.gov.uk/
Regulatory Impact Unit
The Regulatory Impact
Unit’s (RIU) remit is to improve the process of government regulation and
involves analysing regulations. Its role is two-fold.
First, it keeps in
regular contact with departments, providing advice on, and scrutiny
of, all new regulations that impose a significant cost or cost saving
to business, charities and voluntary organisations. A particular
emphasis is placed on the "burden of regulation", with
departments being asked to look at the cost of regulations on
businesses, charities and voluntary organisations; and to carry out a
small business litmus test to ensure that regulations do not impact
disproportionately on small businesses. The RIU is also responsible
for ensuring that departments consider the wider implications of their
policies.
Second, the RIU is
responsible for looking ahead at all the regulations, including those
arising from proposals made by the European Union, expected over the
next three years. The aim of this is to enable Ministers to highlight
any problems associated with the introduction of new regulations and
to check that the regulations are consistent and do not involve
unnecessary duplication.
The RIU gets advice
from the Better Regulation Task Force, a group drawn from Business,
charities and citizens' groups.
Contacting the RIU
tel: 020 7276 2193
website: http://www.cabinet-office.gov.uk/regulation
Cross-cutting Issues
Performance and
Innovation Unit
The Performance and
Innovation Unit was created in 1998. Its aim is to improve the
capacity of Government to address strategic, cross-cutting issues and
promote innovation in the development of policy and in the delivery of
the Government’s objectives.
The Unit reports
directly to the Prime Minister through the Secretary of the Cabinet
and acts as a resource for the whole of Government, tackling issues on
a project basis, and focusing on long-term issues that cross public
sector institutional boundaries.
The Unit works in small
teams, assembled from both inside and outside Government, to bring new
thinking and a wide range of experience to the issues. Completed
projects to date include:
Encryption and Law
Enforcement - looked at the
issues surrounding encryption, e-commerce and law enforcement;
e-commerce@its.best.uk
- identified those factors which would enable the UK to become the
best environment in the world for e-commerce;
Rural Economies
- examined the differing needs of local rural economies and key
factors affecting their performance, so as to establish clear
objectives for Government policies;
Wiring it Up
- examined how current accountability and incentive arrangements
within Government can be reformed to help deliver joined-up policy
making and delivery;
Adding it Up
- reviewed Government’s capabilities for quantitative analysis
and modelling in key policy areas;
Reaching Out
- looked at the arrangements needed to deliver joined-up Government
policies at a regional and local level;
Winning the Generation
Game - analysed what action
Government should take to counter the increasing numbers of over-50s
who are no longer actively engaged in work or wider community
activities;
Recovering the Proceeds
of Crime - analysed the
role that the pursuit and recovery of criminal assets can play in the
Government’s efforts to fight crime;
Counter Revolution
- identified a strategic framework for the modernisation of the Post
Office network;
Adoption
- a consultative report on the adoption of children from local
authority care as part of the Prime Minister’s review.
The Unit’s current
work programme includes:
 | identification of
the strategic priorities for the electronic delivery of government
services |
 | examination of the
interaction between trade policy and social, health and
environmental policies at the international level |
 | an analysis of
leadership in the public sector and what can be done to help the
recruitment and development of future and current leaders |
 | an examination of
the broad range of issues involved in privacy and datasharing |
Contacting the PIU
tel: 020 7276 1452
website: http://www.cabinet-office.gov.uk/innovation
Social Exclusion Unit
The Social Exclusion
Unit was set up by the Prime Minister in December 1997. Its remit is
to help improve Government action to reduce social exclusion, by
producing joined up solutions to joined up problems. Most of its work
is based on specific projects, which the Prime Minister chooses
following consultation with other Ministers and suggestions from
interested groups.
The Unit is staffed by
civil servants and external secondees. They come from a number of
Government departments and from organisations with experience of
tackling social exclusion - the probation service, housing, police,
local authorities, the voluntary sector and business.
Within Whitehall, the
Unit works very closely with Departmental officials, Ministers and the
No 10 Policy Unit. Policy decisions in the Unit’s reports are
cleared through the appropriate committees, and implemented by
Departments. Any policy changes proposed have clear follow up action,
targets and evaluation plans. The Unit reports directly to the Prime
Minister.
The Unit’s remit
covers only England, but it keeps in close touch with the Scottish,
Welsh and Northern Ireland devolved administrations, which are
represented on the Unit’s Ministerial Network. They have their own
strategies for tackling social exclusion.
During its first two
years, the SEU reported on:
 | Truancy and School
Exclusion |
 | Rough Sleeping |
 | Neighbourhood
renewal |
 | Teenage Pregnancy |
 | Bridging the Gap:
New Opportunities for 16-18 Year Olds not in Education, Employment
or Training |
This year, the unit's
priorities include:
 | developing the
National Strategy for Neighbourhood Renewal; |
 | working with
the Treasury and other Government departments to ensure that
the 2000 Spending Review reflects the priority the Government
gives to tackling poverty and social exclusion; |
 | bolstering the
arrangements for monitoring implementation of past reports;
and |
 | scoping of
possible topics for a future work programme. |
Contacting the Social
Exclusion Unit
tel: 020 7276 2066
website: http://www.cabinet-office.gov.uk/seu
Women’s Unit
The Women’s Unit aims
to add value, from a woman’s perspective, to what the Government is
already doing. It also seeks to develop policies and proposals on
specific initiatives which are important to women, but by their nature
are cross-cutting and unlikely to be a priority for any individual
department. The Women’s Unit is a small, flexible unit, which
supports the Minister for Women in the Cabinet Office and the
Ministers responsible for women’s issues in each of the other
departments. But it is not a Department for Women and has no
executive or implementation functions. The goal of the Women’s Unit
is that the Government should understand the needs, priorities and
circumstances of women; and take these into account as it prioritises
and develops its policies and services.
The resulting policies
and services should be fair and equitable. They should demonstrate
that the Government values women, facilitates real choice in their
lives and maximises women’s opportunity to achieve their full
potential. In 1999 the Unit carried out the biggest ever consultation
with women - Listening to Women - which resulted in a thorough
and comprehensive audit of what matters to women in the UK. The
findings of this, published in Voices, form the basis of the
Women’s Unit agenda.
Contacting the Women’s
Unit
tel: 020 7273 8847
website: http://www.womens-unit.gov.uk/
UK Anti-Drugs
Co-ordination Unit
The Government’s
10-year strategy for tackling drug misuse was launched in April 1998
and is co-ordinated by the Minister for the Cabinet Office. It is
delivered mainly by other Government Departments including the Home
Office, Department of Health, Department for Education and Employment
and the Foreign and Commonwealth Office.
The over-arching aims
of the strategy are to:
 | help young people
resist drug misuse in order to reach their full potential in
society; |
 | protect communities
from drug related anti-social behaviour; |
 | enable people to
receive treatment for drugs problems and live healthy and
crime-free lives; and |
 | stifle the
availability of drugs on UK streets. |
The UK Anti-Drugs
Co-ordination Unit supports and brings together the Government
Departments and other groups involved in tackling drug misuse. It also
monitors work at national and local level implementing the Anti-Drugs
Co-ordinator’s First Annual Report and National Plan, and reports
back to Ministers on progress on the strategy.
The Unit provides
well-informed briefing to the Minister for the Cabinet Office,
Minister of State, UK Anti-Drugs Co-ordinator and Deputy, for their
engagements and visits around the country and overseas.
Contacting UKADCU
tel: 020 7276 2423
e-mail: ukadcu@gtnet.gov.uk
Regional Co-ordination
Unit
The Regional
Coordination Unit was set up in April 2000 in response to the
recommendations in the PIU report Reaching Out – the role of
central Government at regional and local level. The PIU report
concluded that the Government Offices in the Regions needed to cover a
wider range of Government policies affecting the regions and local
areas, and that there should be strengthened Ministerial and Whitehall
co-ordination of policy initiatives with regional or local impacts.
The main functions of
the Unit are to:
 | co-ordinate the
delivery of central Government’s initiatives in the regions
including local those affecting local areas; |
 | secure more
integrated initiatives on the ground; |
 | promote the use of
Government Offices by Whitehall departments; |
 | encourage better
working between the Government Offices and other regional and
local partners; and |
 | act as a corporate
headquarters for Government Offices. |
The Regional
Co-ordination Unit is an interdepartmental unit based at DETR. The
Minister of State in the Cabinet Office has day to day responsibility
for the Unit, reporting to the Deputy Prime Minister.
Contacting the Regional
Coordination Unit
tel: 020 7944 5854
Civil Service Management
Centre for Management
and Policy Studies
The Centre for
Management and Policy Studies (CMPS) was established within the
Cabinet Office in June 1999 and incorporates the Civil Service
College. Working with partners throughout the Civil Service, the wider
public sector, the private sector and academia, the CMPS aims to:
 | ensure that the
Civil Service is cultivating the right skills, culture and
approaches to perform its tasks; |
 | ensure that policy
makers across government have access to the best research,
evidence and international experience; and |
 | help government to
learn better from existing policies. |
CMPS has produced a
programme of development and training support for Ministers, including
joint seminars with officials and others on aspects of policy and
policy-making. It has also developed innovative departmental peer
reviews. CMPS is building up a Resource Centre to support the policy
community. This will provide advice and carry out liaison with
researchers in the UK and overseas. It will facilitate access to
research data and pilot electronic Knowledge Pools dealing with
specific policy areas. These will be the first stages of the
development of a Knowledge Management vision for the Civil Service.
Contacting the CMPS
tel: 020 7276 1313
website: http://www.cmps.gov.uk/
Civil Service Corporate
Management Command
Civil Service Corporate
Management command (CSCM) is made up of around 200 people organised
into two directorates - Performance Management Directorate and
Recruitment and Development Directorate. Its aims are to:
 | support the head of
the Home Civil Service and the Civil Service Management Board in
driving forward the Civil Service Reform programme; |
 | support departments’
and agencies’ implementation of this programme of reform and
provide management services and co-ordination at a corporate
level; |
 | communicate best
personnel management practice - encouraging departments and
agencies to learn from each other and to benchmark themselves
against the best; and |
 | provide a single
voice for the Service on personnel management issues. |
The main focus of CSCM
work over the next three to five years will be to co-ordinate and
drive forward the Civil Service Reform programme. The Civil Service
Reform Report was published on 15 December 1999. The programme is
based on six key themes:
 | Stronger leadership
with a clear sense of purpose; |
 | Better business
planning; |
 | Sharper performance
management; |
 | A dramatic
improvement in diversity; |
 | A more open service
which brings on talent; and |
 | A better deal for
staff. |
More details from the
report can be seen in Part III of this guide.
Taking forward the
Civil Service Reform programme complements the overall Modernising
Government agenda and CSCM works closely with colleagues in the
Modernising Government Secretariat (see the previous section).
Although the Reform
programme is a key priority, there is a continuing role in providing
corporate services to departments and agencies and a corporate voice
on behalf of the Service as a whole. These roles include: Civil
Service statistics; Fast Stream recruitment; Civil Service pensions;
Employment Conditions; Pay and Contracts for Senior Civil Servants;
Succession Planning; and Job Evaluation techniques.
Contacting CSCM
tel: 020 7276 2235
website http://www.cabinet-office.gov.uk/civilservice
Civil Service pensions website
http://www.cabinet-office.gov.uk/civilservice/pensions
Government Information
and Communications Service (GICS)
The GICS Secretariat
is the office of the Head of the GICS. He provides central advice on
propriety and professional practice and senior communication
appointments; is responsible for GICS standards across Whitehall and
its agencies; and for co-ordinating the presentation of major
cross-Government issues and emergencies.
Three units support
these tasks. The GICS Development Centre manages staff
recruitment and career development through professional assessment
centres, and drives best practice through training and reviews. The
central Media Monitoring Unit keeps government press
offices informed of news developments 24 hours a day. The News
Co-ordination Centre is a central facility set up and staffed by
GICS members when needed to handle major crosscutting issues and
emergencies. It collates briefing, co-ordinates Ministerial interviews
and visits, and provides a central press office.Contacting GICS:
Secretariat 020 7270
6632
Development Centre 020
7276 2709
Media Monitoring Unit
020 7270 1080
Website: http://www.gics.gov.uk
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