This information is being maintained for archive/historical purposes only.
It will not be updated.
Please see http://archive.cabinet-office.gov.uk for details.

 


Main navigation

Audit of Trade Union and Employee Involvement in Public Services Reform

Effective engagement of the workforce is critical to delivering real service improvements for the customer. In January, the Public Services Forum commissioned a piece of work to look at the practices that employers are using to involve the workforce in reform. Its aim was to outline innovative and best practices and develop recommendations for improving employer and TU ability to work in partnership. The report examines 10 case studies across the NHS, Local Government and Central Government.

Audit of Trade Union Involvement in Public Services Reform: Main Report (PDF) - 618KB (41 pages)

Case Studies Report (PDF) - 521KB (47 pages)