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Workshop 5 - Improving Performance Management

The fifth workshop in the series took place on 24th March 2004 and others will follow - on a monthly basis - up until the autumn.

Copies of the presentations made at the fourth workshop can be seen below:

"Transformation in Performance Management",
Martin Horton (Improvement and Development Agency)
powerpoint 108KB (10 pages)

"New ways of working for service improvement",
Judy Hargadon (NHS Executive)
powerpoint 735KB (15 pages)

"Developing People and Improving Performance in the DTI",
Averil Baldwin (DTI)
powerpoint 42KB (20 pages)

"SCS Performance Management in the Inland Revenue",
Stephen Bibby (USRO)
powerpoint 1.66MB (14 pages)