Cabinet Office
The Office of Public Services Reform is co-ordinating the selection of three outstanding best practice cases to be presented at the next conference which is to be held in Tampere, Finland on 27-29 September 2006.
> Submit a case study for the 4th European Quality Conference
Don't miss your chance to gain national recognition by entering for the Public Servants of the Year Awards 2006. Find out more on the Charter Mark website.
The Government welcomes the PASC report as a valuable contribution to the discussion on 'choice' and 'voice' in public services. The Government is committed to strengthening of choice and voice mechanisms to support improvements in service delivery in public services.
Wendy Thomson will be moving full time into her post of Chief Executive of the Local Government Leadership Centre on 1st June. She will then be taking up her new appointment to McGill University in Montreal, as Professor to lead the School of Social Work and Social Policy from September 2005.
Peter Kane will now be heading up OPSR, carrying forward an important work programme on public service reform, in areas such as user focus, Charter Mark and public service workforce reform and leadership. Peter can be contacted on tel. 020 7276 3587
OPSR has launched Putting People at the Heart of Public Services. The publication sets out the next stage for reforming public services to ensure that they offer:
Launched by Cabinet Office Minister, David Miliband on 15 March, the publication builds on the thinking outlined in the Modernising Government White Paper (1999) and Reforming Public Services - Principles into Practice (2002). It also incorporates the views of senior public service managers, who were instrumental in developing the next steps. As well as being distributed to the 250 event delegates, the publication will be sent to 7,500 senior public service managers in health, education, local government and the criminal justice system over the next few weeks. It aims to help them consider how reform will influence what services their organisations provide and how they provide them.
You can read the document in the Public Service Reform area of the site
In the 2005 Budget, the Government announced steps to refocus, rationalise and reduce the volume of inspection. Subject to consultation, the Government will establish four new inspectorates (in place of 11) for:
You can read more in the Public Service Inspection area of the site.