The White Paper said the Government would set milestones to chart the programme's course and success criteria so that the users of public services could judge whether it was working. The Action Plan table sets out all the commitments that we have made in the White Paper and action towards meeting them:

• Introduction to the Action Plan

• Action Plan Table
   
• Milestones tables - these report progress against the targets set out in the Action Plan. 

   

• Glossary of Abbreviations