BGOP REPORT LAUNCH – 15 JUNE 2000
Introduction
I should set out my credentials before I start. I am the youngest grandparent in the Government having seven grandchildren so for me being inactive is not an option! It was either go to boring Labour Party meetings or go on a date … and the rest is history.
We need to make sure that we widen opportunities for people so they can get the best out of their lives.
Opportunities aren’t just for young people to enjoy [and as we are nearing the reshuffle time I’m sure I won’t be the only Minister on the foothills of middle age voicing this opinion!]
We are short-changing older people and the country as a whole if we do not make the most of everyone’s contribution – if we do not act to remove the barriers that older people and others face in fulfilling their potential.
It’s the contrast between the past, the present and the future that I want to talk about this morning before turning to what I see as the three key challenges that All Our Futures presents.
The past
Can anyone put their finger on the moment when our society began to turn its back on older people?
Over 50, forget it, you’re past it. Don’t trouble us.
Life should begin at 50, not end.
The Thatcher years epitomised this prejudicial attitude. Workers were sacked from being over the hill and with it the knowledge and experience in the company was lost. Discrimination in employment, access to services and not being allowed to make a contribution to society is morally wrong.
The present
This Government was elected with a mandate to do something about injustice in society. You have been telling us of some of the barriers that you face.
Yet the evidence shows that recognising and valuing the contributions and diversity of individuals - including older people - in the workforce can help a business understand its customers' different needs and expectations more effectively. There could be as much as a 76% increase in profit per employee.
New Deal 50 plus and the Code of Practice on Age Diversity – with the promise of age discrimination legislation if this doesn’t work - are some of the ways in which we’re trying to give older workers a fairer chance in the jobs market.
We’re going to put that right but it cannot be done overnight. We have a sustained programme of investment and modernisation of the NHS. This year’s budget added a further £3 billion but there is no quick fix. Extra cash means nothing if people do not see an increase in the level of service that they receive. We have made a start:
We all know that there is a lot more to do.
Care Services need to be joined up. At the moment, the experience of older people is that they get bogged down in bureaucracy, they have to go to a number of organisations to get the services they need.
If Joe Soap who is disabled by multiple sclerosis changes his address in a move arranged by his local authority so that he can be nearer his family. What does he have to do?
At the moment he is likely to have to:
12 separate transactions. What a nightmare!
I have been working up proposals to cut through all of that. To ensure that people get first class information and access to care services. There needs to be a single access point to care services. The convenience needs to be for the citizen and not for the bureaucracy.
What I want to see is a national telephone number, a convenient, friendly service to get people through the bureaucracy. I want to see a system where there are older volunteers helping their peers through the system so they can get the help and support that they need.
I have been consulting with your advisory group and I hope to make an announcement soon.
We have also set up an Inter-Ministerial Group on Older People to help co-ordinate policies affecting older people and, most importantly today, became involved in the Better Government for Older People programme.
The future
I can’t say today that the Government will accept every dot and comma of the recommendations made as a result of the Programme but a quick look at them leaves me very optimistic that they will become part of the way public services develop in the years ahead.
The Programme’s licence to experiment and look at new ways of designing and delivering public services has produced recommendations that are wide in their scope and far-reaching in their implications. I am glad that they are because we should not rule out radical change if that’s what’s needed.
We will need some time to consider the implications of the recommendations and work out how they fit in with other work already in hand.
The Better Government for Older People programme
The Programme is a shining example of modernising government in action.
This has lead to practical improvements in services.
So the Programme provides real evidence that Modernising government works and that innovation and change – which have so often been absent from public services in the past – are the keys to the future.
Celebrating success
A key part of my role here today is to congratulate those that have played a part in the success of the Programme.
Older people have proved - yet again - that they have as much drive, energy and capacity for new ideas as anyone else. We owe you our sincere thanks.
The Programme’s future lies in the promotion and spreading of best practice, for example through the programme’s network. It is also in the hands of those that must consider and respond to the programme’s recommendations. We must live up to that responsibility and ensure that we do not miss the opportunity you have created.
Conclusion
So that leaves three key challenges that arise from the Programme:
I hope we all live up to those challenges. I am certainly going to play my part to the greatest extent that I can.
Congratulations on the achievements of the programme, thank you for all the effort you’ve put in to make it a success and enjoy your day today.