Published Performance Measurement Guidance

Official Guidance and Government performance indicators

Output and Performance Measurement in Central Government: Technical Guide, HM Treasury, August 1988. Available from HM Treasury’s Public Enquiry Unit (Click here for contact details)

Policy evaluation: a guide for managers, HM Treasury, 1988 ISBN O 11560015 9. Available from The Stationery Office (Click here for contact details)

Appraisal & Evaluation in Central Government: the Green Book, 1997
ISBN: 011 560034 5. Available from The Stationery Office (Click here for contact details)

The Government’s Measures of Success. Output and Performance Analysis, HM Treasury. 31 March 1999. Available on HM Treasury’s website

Guidance on Best Value requirements and performance indicators. Available on DETR’s website

Guidance on the role of the Audit Commission in the Best Value regime. Available on the Audit Commission’s website

Audit Commission Local Authority Performance Indicators. Available on the Audit Commission’s website

The Best Value and Audit Commission Performance Indicators for 2000-2001, December 1999. Available on DETR’s website

NHS Performance Assessment Framework, NHS Executive 1999. Available on the Department of Health’s website

NHS High Level Performance Indicators and the Clinical Indicators, NHS Executive 1999. Available from the Department of Health’s website

IS Management Guides: Managing Performance, CCTA, 1999. Available from CCTA (Tel 01603 704567). Further information on the CCTA website

Good Practice in Performance Reporting in Executive Agencies and Non-Departmental Public Bodies. Available from the National Audit Office's website

Other sources on performance measurement

Social Science Information Gateway- links to internet sites for social science education and research. Click here to access their website

Monitoring Performance in the Public Sector
John Mayne/Eduardo Zapico editors, Transaction Publishers 1997
ISBN 1-56000-292-1

Performance Management in Government
Occasional Papers No9, OCDE 1996
ISBN 92-64-15290-3

Guidance to NDC Partnerships…2 Measuring Outcomes and Establishing Milestones
Cambridge Policy Consultants, March 1999
Newton Hall, Newton, Cambridge, CB2 5PE
Tel: 01223 871551 Fax: 01223 871303

Data sources

Statbase: Office for National Statistics online statistics service. Available via the ONS website

Other countries’ performance indicators and guidance

National Partnership for Reinventing Government website (USA)
Click here to access their website.

Performance Pathways – a one-stop source for information related to the development and use of performance measures (USA). Provided on the U.S. General Services Administration's Office’s website

Public Health Service- Performance Measurement System (USA). Click here to access their website

Workforce Development Performance Measurement Initiative (USA). Click here to access their website

The Role of the Internal Auditor and Performance Measurement (USA- Academic). Click here to access their website

Performance Measurement of Health and Human Services Programs (USA). Click here to access their website

Renaissance Balanced Scorecard^TM (USA). Click here to access their website

Performance measures resource centre (USA). Click here to access their website