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Managing Attendance in the Public Sector

Managing Attendance in the Public Sector: Putting Best Practice to Work

The 1998 study into sickness absence management in the public sector was commissioned by the Government’s Public Spending Committee as part of the Comprehensive Spending Review. There was concern that analysis of annual sickness absence rates, by the CBI and the government’s own Office for National Statistics study, had always shown a higher incidence in the public sector than in the private sector.

The full report 'Working Well Together' [pdf document]  was published in July 1998. Action on the report’s findings were taken forward by the Cabinet Office with the help of a reference group that included private sector and union representatives. The development of the guidance (now issued in the form of the resource pack)   also benefited from similarly wide consultation.

The report’s findings and recommendations were well received within the public services and gained the support of Ministers who agreed in their Departmental Public Service Agreements to set targets to reduce sick absence by 30% by the year 2003. The wider public sector was challenged to meet this same commitment. The Ministerial Committee on public sector productivity monitors levels of sickness absence, and receives regular progress reports.

The Resource Pack

To help and guide the public sector organisations in meeting their commitments to reduce sick absence, the Minister for the Cabinet Office launched the guidance on 12 March 1999. Several thousand copies have since been distributed throughout the public sector. There has also been substantial private sector interest.

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