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This page provides details of progress on
implementing the Commitments in UK Online Annual Report 2002.
Published 3 March 2003
Business
| Government
| People
BUSINESS
Recommendation 1: Our goal is to develop
the UK as a world leader for electronic business
Summary of Progress: November 2002 - February 2003
Commitments for 2003:
- To provide support to companies in their ongoing adoption
of ICT through the work of UK online for business.
- To work towards the creation of a new regulatory framework
for the communications sector through the creation of OFCOM.
- To work with the broadband supply industry to facilitate
an industry-wide collaborative campaign to promote the benefits
of broadband.
- To set up a new UK Broadband Taskforce.
- To seek to improve the UK's performance against leading
competitor nations in the supply and application of ICT
skills.
- To continue to raise awareness of the need for information
security.
- To develop a strategy for the secure, innovative introduction
of m-commerce.
Highlights of Q1 - November 2002 - February 2003
- The continuation and development of advice being delivered
through Business Link Organisations and the development
of the e-business clubs. UK online for business is supporting
the Local Government On Line National Project, "Delivering
e-Procurement" to help ensure that existing suppliers,
especially SMEs, are in a position to take advantage of
the opportunity offered the Local Government e-procurement.
- The Board of OFCOM has now been set up, and Stephen Carter
was appointed Chief Executive in January.
- The UK Broadband Task Force has been established, with
the aim of stimulating the roll-out and take-up of broadband
across the UK. A major broadband conference was held in
November attended by delegates from across the public and
private sectors.
- A major Women in IT Conference was convened in January
2003.
Forthcoming priority actions:
- An awareness campaign will take place in March with the
specific focus on the business benefits to be obtained through
broadband connectivity; the fifth e-Commerce Awards will
be launched in March.
- Royal Assent on the Communications Bill is expected in
June/July 2003.
- Proposals for benchmarking the supply of advanced ICT
skills will be tabled by March 2003.
GOVERNMENT
Recommendation 2: Our goal is to make all Government services
available electronically by 2005 with key services achieving
high levels of use
Summary of Progress: November 2002 - February 2003
Commitments for 2003:
- Develop a longer term vision (beyond 2005) for e-Government
and public services
- Develop a core e-Government Delivery programme, including
managing cross-cutting risk and monitoring progress and
measuring impact through the e-Government Programme Delivery
Board. Work with delivery organisations to develop evidence
based take-up strategies.
- Publish a comprehensive national strategy for local e-Government.
- Work to define a common security standard for e-Government
service delivery, promote trust in public sector information
systems and encourage widespread availability and use of
authentication services.
- Identify opportunities for challenge co-operation with
other public sector organisations and share best practice.
- Publicly consult on the DTV policy framework, develop
and deliver a citizens' portal on DTV.
- Develop an e-democracy charter
- Facilitate a mixed economy for the delivery of public
services.
- Implement the next steps of the Open Source Software policy
- Continue to develop the Government Gateway
- Procure the next generation of GSI services
Highlights of Q1 - November 2002 - February 2003
- Ministerial Committee, PSX(e), approved setting up of
e-Government Delivery Programme. Since then OeE has been
working with departments to develop Programme through ten
separate workstreams.
- The workstreams address cross-cutting risks in key areas
and initial plans were approved by the Programme Board in
January. Aim of the each workstream is to manage and address
the cross-cutting risks identified in their particular area:
Leadership; Capability; Building blocks; Business case;
Integrating around customers; Trust; Customer access; Marketing
and communications; Delivery through intermediaries; and
overall Programme direction.
- The National Strategy for Local e-Government was published
on 27 November 2002). It is supported by a website , offering
resource packs and advice to the local government community,
in addition to information relating to implementation of
the strategy and the document itself.
- In the year to 31 January 2003, the number of Self Assessment
(SA) returns received via the internet was more than four
times the previous year's take-up. In total 689,335 SA returns
were received electronically. Filing by internet accounted
for 324,710 of that figure, with the remainder being filed
via the Inland Revenue's Electronic Lodgement Service for
agents.
- The Open Source Software Policy, Version 1, was published
in July 2002 to a good reception. Since then, the UK Government
has actively engaged in raising awareness of the OSS policy
through the new OeE/OGC managed OSS Special Interest Group
(SIG) which has comprehensive public sector representation.
The SIG also serves to build competence in procurement in
the public sector and is supported in this by the procurement
guidelines recently published by OGC
Forthcoming priority actions:
- Forward plans for the eGDP to be approved by PSX(e)
- Implement more formal reporting processes, with departments
delivering the top 30 e-services being required to make
regular (at least quarterly) reports to the on progress
towards key milestones, and on all projects, building bocks
and workstreams.
- Departmental take-up forecasts and strategies will be
assessed as part of a wider business case synthesis project
due to complete in May 2003. Take-up targets will be developed
in conjunction with departments, following completion of
the synthesis review.
- Produce guidelines development of content for digital
TV. A draft set of guidelines has been made available for
OGDs and LAs who are developing services for this medium.
- ODPM are implementing a programme of national projects
with the aim of ensuring all councils have access to key
electronic services and building blocks without having to
build them from scratch
- Working to implement first users of a single payments
engine in Q2 2003
- Publish a clear policy framework for intermediary engagement
in 2003, which outlines the 'rules' and principles for Government
to work with intermediaries and vice versa.
PEOPLE
Recommendation 3: Our goal is to ensure that everyone
who wants it has access to the internet by 2005
Summary of Progress: November 2002 - February 2003.
Commitments for 2003:
- To raise awareness of the internet by informing citizens
about the services they can access, and the places they
can do this, and by developing relevant internet content.
- To promote affordable internet access at home, at work,
on the move, and in the community.
- To improve ICT skills by providing opportunities for citizens
to acquire the appropriate skills and confidence to use
the internet.
- To build trust in the internet by advising citizens about
how best to use the internet safely and by building a coherent
regulatory framework to increase consumer confidence.
Highlights of Q1 - November 2002 - February 2003:
- The first pilots of the UK online "first steps"
introductory offer to the internet to be delivered through
UK online centres were carried out in late 2002.
- The next phase of the Department of Trade and Industry's
"Safe Internet Shopping" campaign was launched
in November 2002, and will continue through until May/June
2003.
- The Home Office launched the next phase of their child
protection online campaign on 6 January, and this campaign
will continue through until March 2003.
Forthcoming priority actions:
- The Department for Education and Skills will launch an
adult learners portal in April 2003.
- The UK online campaign to promote UK online centres will
launch in May 2003.
- The Office of the e-Envoy will develop guidance on PC
leasing schemes.
- The Office of the e-Envoy will revise guidance for the
Civil Service on the use and benefits of the internet.
- The "EEJ-Net" alternative dispute resolution
scheme will by launched in June 2003.
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