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PRIME MINISTER

Report from the e-Minister and e-Envoy - 3rd September 2001

Introduction

It is now around one year since we published our 2000 Annual Report, setting out the government's strategy for getting the UK online. A detailed progress report on each of the commitments made in the annual report is, as normal, being published on our website at www.e-envoy.gov.uk. This shows that of the 94 commitments announced, 46 are on track, 36 completed, and 12 are behind schedule. This is a substantial improvement on last month, particularly in respect of those commitments now completed.

We are now working with colleagues to update the UK Online action plan. This will enable us to ensure that the plan continues to meet the needs for achieving our objective of being at the forefront of the information age revolution. We will publish this revised plan, and a full assessment of the progress that has been made since last September, in our Annual Report for 2001 later in the year. Our next report for you will be our Annual Report for 2001, and therefore we will not be providing you with a monthly report in October.

Again, we focus on just a few issues in this monthly report. This report covers the following issues: local government; the Government Gateway; our proposed policy makers' guide to e-commerce and legislation; broadband; universal access; and the voluntary and community sectors.

Local Government
Work is underway on 25 pathfinder projects - involving more than 100 English local authorities - to develop a range of generic e-models, which can be scaled and replicated across the wider local government family. As part of this process, the Department for Transport, Local Government and the Regions (DTLR) has appointed a private sector consortium to facilitate dissemination of emerging findings. A website - www.lgolpathfinder.gov.uk - has been created, which will form one part of an integrated communication strategy across different media.

Over 99% of local authorities in England have now submitted an Implementing Electronic Government (IEG) statement to DTLR. Analyses of these IEG statements will help to identify priorities for progress at a local level and will inform development of DTLR's Local Government Online strategy. A paper will also be discussed by Ministers during September.

Government Gateway
August saw the first citizen transaction using the Government Gateway - Self Assessment. Although this service was already available directly through the Inland Revenue web site, the move to the Gateway will allow people to take advantage of other services that we will make available, all with one password. The Inland Revenue's service uses web forms to allow people to easily complete their tax return and it even calculates the tax due or to be refunded, before the form is sent to the IR and an acknowledgement returned instantly.

A Policy Makers' Guide to e-Commerce and Legislation
We are continuing to press forward with an effective light touch framework for e-commerce. Work is already in hand to identify and remove all remaining regulatory and legal barriers to electronic ways of working. But there is also a need to adopt a more strategic approach to policy development across Whitehall, so that the regulatory objectives of the UK Online Strategy are taken into account early in the policy process. It is important that when policymakers consider how they can achieve their policy objectives, they take account of the impact their legislative proposals may have on e-commerce. The Office of the e-Envoy is leading a cross Government project to develop a policy makers' guide to e-commerce and legislation. The idea is to set out principles for policy makers to ensure that new and amended legislation/regulations do not damage or unduly burden the e-commerce industry. We plan to publicise these principles in the UK Online Annual Report.

Broadband
Whilst business and residential take-up remains relatively low, there have been some encouraging signs from the market this month. NTL/Telewest recently launched a high profile 'Building Broadband Britain' joint advertising campaign to promote the benefits of broadband to consumers. And broadband announcements from BT in the month included: the roll out of broadband satellite services to the Highlands and Islands and to Northern Ireland; plans to launch a self-install ADSL service to reduce the costs to consumers of installation (currently £150); and the introduction of new technology to increase the reach and availability of ADSL services.

On 23 August, Oftel intervened to determine the service levels that BT must offer to other operators wanting to unbundle BT local loops and the compensation BT must pay if it fails to meet these levels. For example, Oftel has proposed that BT must pay operators £10 for each working day an unbundled loop is unavailable and £80 per operator for each working day's delay in providing co-location facilities.

For our part, both strands of the recently commissioned broadband consultancy work (on aggregating public sector demand and on benchmarking progress) are on track to report by the end of September. And members of the Broadband Stakeholder Group, from the private and the public sectors, are currently working hard to ensure that they can present us with their initial recommendations by the end of next month.

Universal Access
To gain a richer understanding of the drivers and barriers to Internet use, we are currently commissioning new qualitative research amongst non-users and those who have only recently started to use it. The report of this work is due by the end of September, and we intend to use its findings to review policies that support our goal of universal access.

Voluntary and Community Sectors
We are moving forward with work to investigate the information and communication technology (ICT) needs of the voluntary and community sectors in England. As a first step, this month we are conducting a wide-ranging survey of the sectors, in conjunction with the Active Communities Unit and the Department for Education and Skills. Improving the sectors' use of ICT would not only improve their productivity but would also assist their ability to deliver government and other services to their clients. The survey will be of use to a range of departments and agencies dealing with the sectors as well as to the sectors themselves in managing and planning their ICT needs.

Patricia Hewitt signature

Patricia Hewitt 
e-Minister 

Andrew Pinder signature

Andrew Pinder
Acting e-Envoy

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