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PRIME MINISTER
Report from the e-Minister and acting
e-Envoy - 2 May 2000
This is our fourth report to you on
progress towards the Governments goal of developing the UK
as the best place in the world for e-commerce. This report gives
an overview of developments since our last report. As before, it
is structured around the work in hand to deliver the modern markets,
confident people and businesses, and leading edge government
which the UK needs to succeed. A more detailed report on progress
against each of the 60 commitments in our e-commerce strategy,
e-commerce@its.best.uk, is attached. Of the 60 commitments 9
have been completed, 9 are behind schedule and 42 are on target.
a) Modern markets : getting the market
framework right Communications The auction of spectrum for third
generation services came to a close on 27 April. Of the five
successful bidders, 4 (BT Cellnet, Orange, One2One and Vodafone
Airtouch) are incumbent operators and 1 (TIW) is a new entrant.
£22.47bn was raised - which signifies the tremendous potential the
operators see for m-commerce. Looking ahead, it is important that
the UK builds on the lead in m-commerce that an early auction provides
and that the Government plays a pioneering role.
Significant progress is being made
in increasing competition in the telecoms market to provide broadband
access. On 5 April OFTEL announced that 14 companies have been
selected to take part in trials using BTs local telephone
lines to provide new, high-speed information services. The trials
will begin in January 2001 in London (Battersea), Edinburgh, Leeds
and Belfast. The target is to begin delivery of service to customers
by July 2001 at the latest. BT will be expected to deliver access
to its local circuits to other operators and in other areas. OFTEL
will continue to monitor these targets.
On 3 April, BT announced that it would
be making broadband access available to schools, public libraries,
FE colleges and citizens advice bureaux at a special tariff, from
2 May. OFTEL has investigated this provision and considers that
the service meets the regulatory requirements imposed upon BT.
In keeping with the aim of developing
broadband services as quickly as possible, we announced on 19 April
that there would be another auction of airwaves in September
to allow companies to provide cheap, fast access to the Internet
through fixed, wireless access. Three licenses will be available
in each of a number of regional areas. And the government has invited
consultation on the size and number of these areas, as well as other
issues connected with broadband fixed, wireless access.
Although broadband services in the
UK are still mostly at a trial stage, a study commissioned by OFTEL,
published on 19 April, showed that prices in the UK are similar
to those in other major economies. In the UK, the equivalent monthly
charge for DSL residential services ranged from £32-£50, compared
to £32 - £75 in the USA, £34 - £48 in France and £33 - £87 in Germany.
legal and regulatory framework 'e-commerce@its.best.uk'
pointed to the potential for the very fast moving market and technological
developments which are associated with e-commerce to give rise to
new barriers to competition in electronic markets. It committed
OFTEL and OFT to work together to identify any emerging barriers
and to make recommendations to ensure that they are addressed. On
17 April OFTEL and OFT published a consultation document setting
out their initial conclusions. This found that technological developments
pointed towards convergence, vertical integration and further consolidation
as the key themes in the market over the coming years, with access
to networks and platforms, standards and intellectual property rights
likely to be the key e-commerce related issues for competition and
regulatory authorities. OFTEL and the OFT are inviting comments
on the study, and will produce a final report this Summer.
Getting the tax environment right for
e-commerce is vital. A key issue for businesses is how the permanent
establishment concept operates in relation to e-commerce
taxation. A Permanent Establishment is traditionally defined as
"a fixed place of business through which the business of an
enterprise is wholly or partly carried on". Typically it will
be a factory or an office, but it has not been clear how this applies
to e-commerce businesses. Work on reaching international agreement
on this is being co-ordinated by the OECD, but the UK has now taken
the lead with the announcement on 11 April by the Inland Revenue
that a website of itself will not constitute a Permanent Establishment
for tax purposes and, additionally, that a server of itself is insufficient
to constitute a Permanent Establishment of a business
conducting e-commerce through a website on that server.
Promoting customer confidence in
e-commerce is also vital. An important feature of this is the
introduction of dispute-resolution procedures for cross-border trading.
On 12 April the DTI launched a consultation paper about how e-commerce
sales involving websites should be treated under changes to the
Brussels convention proposed by the European Commission.
The Regulation of Investigatory
Powers Bill completed its Commons Committee stage on 6 April.
During Committee, Charles Clarke indicated that he was looking at
ways of narrowing down, on the face of the Bill, the circumstances
when a decryption key rather than the plain text of protected material
might be required (e.g. only in exceptional circumstances and perhaps
only when authorised at the highest level). We are in touch with
the Home Office about this. The intention is to come back with some
proposals at Report Stage. In addition, the Home Office commissioned
an independent report on the likely cost of the legislation to certain
communication service providers. The report, produced by the Smith
Group Ltd, identifies a preferred option for interception of communications
at Internet Service Providers and Internet-hosted e-mail service
providers and recommends that the costs identified for developing
this option should fall to the government. The report has been published
on the Home Office website and comments invited from interested
parties.
European Union Patricia led a strong
UK delegation to present UK best practice at a Ministerial Meeting
on the Knowledge and Information Society in Lisbon on 10-11 April,
chaired by Minister Gago of Portugal. This provided an ideal opportunity
to stress the importance of e-commerce issues following up on the
conclusions of the March Lisbon summit. It also paved the way for
developing a concrete eEurope action plan to be agreed at Fiera
in June.
b) Confident people and businesses
Helping small businesses
As part of the package of measures to help small businesses get
on line, on 4 April David Blunkett launched a government-funded,
business-led, online forum. The forum will help small businesses
to go online effectively, giving them the all-important best-practice
and management skills.
On 4 April Peter Mandelson launched
Leapfrog to the Information Age. This is the strategic
framework and action plan of the Information Age Initiative for
Northern Ireland. The document recommends that ICTs be the top
priority for economic growth and encourages all businesses to embrace
the technology to survive, compete and grow. The rapid development
of the ICT sector in Northern Ireland is also promoted.
Helping
Consumers
Helping consumers to buy music online was the purpose of
a report Consumers Call the Tune launched by Chris Smith
on 5 April. The report highlights the importance of:
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developing a secure on-line payment system usable by youngsters
as well as adults and setting a timetable for its introduction;
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ensuring that all hardware including home computers, digital
TVs and potentially even mobile phones will play any music
and all music will be playable on any hardware; and
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cheaper and faster access to the Internet and on-line music
by opening up competition amongst local telephone operators,
and digital and cable services.
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Trust
The importance of information
security to e-commerce was highlighted in a report published by
the DTI on 12 April:
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33% of business are buying and selling over the Internet,
or will be in the near future;
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60% of business have had an information security breach in
the past two years;
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43% of these breaches were very serious or extremely serious;
but only
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14% of companies have a formal information management security
policy in place.
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c)
e-government: exploiting ICT to transform public services
Electronic
service delivery
In driving forward the strategy
for information age government, the most significant development
was the launch on 3 April, by Ian McCartney, of e-government:
a strategic framework for public services in the Information Age.
This focuses on the delivery of better services for citizens and
businesses and more effective use of the Government's information
resources. The strategy shows how the application of e-business
methods throughout the public sector can transform government. It
challenges all public sector organisations to innovate, and the
centre of government to provide the common infrastructure which
is needed to achieve the vision.
Another important announcement was
made by Ian McCartney on 20 April, that BT had been chosen to design
and implement the UK Online portal (a single electronic point
of entry for government information and services). Using this, people
will be able to customise the home page to create direct links to
the services they frequently use. The system will also be able to
remind people about changes in services or important dates, such
as the need to renew TV licenses or car tax. It will develop over
time as new features are trialed and customer feedback is taken
into account.
In Scotland the First Minister
announced that 100% of devolved public services will be online,
where feasible, by 2005 and that the Scottish Executive is
discussing with local authority representatives how these targets
should apply to council services.
e-commerce@its.best.uk recommended
that international benchmarking should be carried out to
compare the UK Governments electronic service delivery with
best practice in the rest of the world. On 12 April, CITU published
an interim international benchmarking report. The report set out
a structured method for learning from initiatives in other countries
and gave some examples of policies and projects by foreign governments
comparable to those of the UK
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Patricia Hewitt
e-Minister
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Andrew Pinder
Acting e-Envoy
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