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UK online Annual Report 2002

 
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2 Business

2. Business
 

Summary
Where does the UK stand?
Government's strategy
 Transforming businesses
 Developing Broadband
 Supporting the framework
 Increasing productivity

Summary

Our goal is to develop the UK as a world leader for electronic business

The Government will:

  • transform businesses by:
    – providing support to companies in their transition from e-commerce to e-business through the work of UK online for business.

  • develop broadband by:
    – continuing to work with industry to promote the extensiveness and competitiveness of the UK's broadband market.

  • support the framework by:
    – modernising the regulatory, legal and fiscal framework in the UK to meet the needs of the e-economy.

  • increase productivity through skills by:
    – implementing a strategy to boost productivity by making the UK the number one country for the supply of ICT skills.


Productivity improvements are the key to sustained increases in living standards and therefore a central aim of Government

For the UK to succeed as a nation achieving prosperity for all, it is essential that businesses improve their productivity. Historically, the productivity performance of the UK economy has been relatively weak; macroeconomic instability and microeconomic failures have inhibited productivity and growth[4]. This is why the Government is committed to maintaining economic stability. Productivity improvements are the key to sustained increases in living standards and therefore a central aim of Government.

e-business has never been more relevant

Many factors contribute to productivity improvements, including innovation, domestic competition, capital investment, better management and, of course, ICT. ICT continues to play an increasingly significant role in improving businesses' organisational efficiency and their ability to compete. It breaks down geographical, financial and social barriers to market entry. It allows companies to compete in a global, increasingly sophisticated and well-educated market, where customers demand innovative and higher quality products and services. It opens up more effective ways of work or even completely new ways to working, to enable companies to cut costs or increase sales. That is why we believe e-business[5] has never been more relevant.

In March 2002 the Office of the e-Envoy (OeE) and the Department of Trade and Industry (DTI) commissioned an independent study that aimed to understand how the UK's e-economy compares internationally. The results are extremely encouraging - the UK was found to have the second best environment for e-commerce in the world[6], behind only the US.

Going forward, our strategy for the next year focuses on four key themes. First, providing ongoing support for business in their transition from e-commerce to e-business through the work of UK online for business. This support will continue to be developed to assist businesses at whatever stage they are in adopting and using technology.

Second, continuing to work with the industry to promote the extensiveness and competitiveness of the UK's broadband market. Broadband services can change the ways businesses operate, enabling new markets to be reached with potentially beneficial effects on productivity and competitiveness. Over the next year we will pilot a series of innovative broadband content pilots and launch the UK Broadband Task Force, consisting of a team of regional broadband and procurement experts.

Third, modernising the regulatory, legal and fiscal framework in the UK to meet the needs of the information, communications and technology economy. The UK has a light-touch regulatory framework conducive to e-commerce that compares well internationally. Over the next year we will continue our work to remove legal barriers to doing business online. In particular we will revise the Consumer Credit Act, work to level the international playing field for VAT treatment, and continue to create a supportive environment for intellectual property rights.

Finally, implementing a strategy to increase productivity by making the UK the number one country for the supply of ICT skills. Improvement of skills is a crucial part of our broader drive to help businesses improve their productivity. Individuals and businesses need to develop the skills to exploit the new challenges arising from the e-economy. Over the next year we will work to improve young people's perception of ICT industries and the nature of demand for such skills.


4.

'Developing Workforce Skills: Piloting a New Approach' HM Treasury and DfES, April 2002 (www.hm-treasury.gov.uk/mediastore/otherfiles/ACF528.pdf). Back

5.

Earlier Government targets were framed around the term e-commerce, however this is now seen to refer primarily to trading online. The term e-business is now in use, covering wider use of ICT in such areas as customer relationship management, procurement, supply chain relations, trading and internal processes such as HR. Back

6.

Study compares UK with Australia, Canada, France, Germany, Italy, Japan, Sweden and the USA. Back

   
   

 

 
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