LAUNCH
OF GET STARTED CAMPAIGN
SPEECH BY PATRICIA HEWITT, SECRETARY OF STATE FOR TRADE AND INDUSTRY
AND E-MINISTER
TUESDAY 13TH MAY
Drapers City Foyer in Bethnal Green
I'm delighted to be here. Drapers City
Foyer was one of the first ever UK online centres to open. Now,
there are more than 6,000 of them over the country.
So what better place to launch "Get
Started". "Get Started" is
- a wonderful example of partnership
working, not just between Government and industry - but between
Government, industry and the voluntary sector
- the biggest ever campaign to get
people online.
Ever since I was appointed E-Commerce
Minister four years ago, I've seen time and again how the internet
can transform people's lives.
Helping people overcome barriers (be
they illnesses, disabilities or prejudices) - and win opportunities
- (be they jobs, services, better deals or new friends).
Take:
Des Frosythe in Newscastle. who started
learning about computers after seeing a notice in his local library.
Des and his wife are both disabled.
He used the internet to find out more about his wife's condition.
He also uses it to stay in touch with his sons who live overseas
by email. As well as speaking to them over the web.
He says the biggest barrier to him was
the thought that he was too old to learn new skills. But he gave
it a try and he says it's opened up a whole new life for him.
Or Patricia Packham - an unemployed
single mother from Leeds. She had no interest in computers until
two years ago, when her four-year-old son came home from school
and asked a question about computers that she couldn't answer. A
familiar enough scenario to all of us.
She went out and enrolled on a number
of ICT courses - and has not only discovered that she's good at
it, she enjoys it as well.
She's now working towards becoming a
medical secretary - updating her office skills so she can compete
in today's market.
Take Steve Higgins from Manchester -
who's unemployed, but wants to work with computers. He took a computing
course at his local UK Online Centre and now does a job search on
the internet everyday at the centre.
It's not all work for Steve though.
He's tracing his family tree online as well.
Or Kevin Griffin from Norwich - who's
unemployed and suffers from cerebral palsy. His cerebral palsy means
he has co-ordination and speech difficulties, so he finds emailing
easier and quicker than using the phone.
He visits the Vauxhall Centre in Norwich
twice a week - to use the internet and to email. He's also taken
the CLAIT1 course, word processing courses and introduction to,
and advanced, spreadsheets.
It's clear - the benefits of going online
are enormous.
That's why over half all adults are
now regular users.
But, as so often with these things,
it is those with the most to gain who are last to get involved.
Only 10% of the poorest households are online.
Less than 20% of over 65 year olds are
online.
Unless we address this, there's a risk
that ICT will actually re-inforce rather than tackle social exclusion.
Last year, the Prime Minister and I
asked Andrew Pinder to work out how we tackle this problem.
He's done an outstanding job drawing
together a huge campaign with the aim of getting more people trying
the internet for the first time - either at a UK online centre,
through our partners or with the help of friends and family.
He's drawn together a huge number of
partners, and a huge number of ways to reach our target audience.
Recognising that there are a myriad
of obstacles to getting online - fear, cost, accessibility - and
we need a myriad of routes and messages to over-come it.
Like Granada - who have had two of the regular characters in Coronation
Street taking advantage of our free internet sessions in recent
nights!
I understand that Samia Ghadie, who
plays Maria Sutherland in "Corrie", has been to UK Online
Centres in Manchester, Southampton, London, Newcastle, Carlisle
and Leeds to raise the visibility of the campaign.
BT, Packard Bell and Intel have got
together to give free laptops and free broadband access to people
like Des, Patricia and Steve, who I mentioned earlier.
And we're running a prize draw, open
to anyone who comes to one of the introductory taster sessions during
May and June, with the chance of winning
- Holidays from expedia.co.uk
- Xboxs from Microsoft.
- Photsmart digital cameras and printers
from Hewlett Packard
- PCs from Packard Bell and Dixons
with free broadband connections supplied by BT
That's not even counting the 7 million
free hours we're giving away in the internet taster sessions.
There aren't many people who won't know
the campaign's taking place.
Arriva are advertising it on the buses,
BT - in phone boxes, Dixons - in their stores - and Intel are running
roadshows with a 40 foot truck taking the internet directly to people
on the ground. The BBC is also sending mobile centres to immobile
or isolated communities.
Voluntary sector partners are also playing
a crucial role - particularly in getting our message to our target
groups.
Age Concern, the Ethnic Minority Foundation
and the National Library for the Blind are targeting the elderly,
minority ethnic groups and visually impaired respectively.
The Princes Trust is targeting young
people, the Royal National Institute for the Deaf - the deaf, and,
later this week, I will be speaking at the National Council for
One Parent Families, and helping launch their new Internet helpdesk
for lone parents.
Citizens Advice have organised starter training for their Bureaux
staff and volunteers - up to 25 thousand people.
The campaign is truly innovative provides
an excellent model for how we in Government should be working with
the private and voluntary sectors. Thanks and congratulations to
all the very many of you who have got involved.
The next two months are going to be
very exciting. I look forward to hearing not only about the campaign's
successes but, more importantly, the positive impact the internet
has had on peoples lives.
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