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Improving communications with schools

 
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Improving communications with schools:
The Information Classification System

PUBLIC SECTOR TEAM
REGULATORY IMPACT UNIT
OFFICE OF THE E-ENVOY

Working with the Readerbox and Classification Framework

1organisation and management

> administration and management > procedures

audience organisations that communicate with schools
action required adopt the information classification system
timing during autumn term 2002
also sent to n/a
type guidelines
description The information classification system (ICS) will help head teachers and school staff to manage their paperwork more easily. Organisations are encouraged to use the ICS when communicating with schools.
updates relates to Code of Practice on LEA-school relations 2001 annex 4 http://www.dfes.gov.uk/lea/
Education and young people best practice toolkit http://www.idea.gov.uk/knowledge/
contact email ukgovtalk@e-envoy.gov.uk
http://www.cabinet-office.gov.uk/regulation/publicsector/ICS.htm
for audience use:

Cabinet Office, Department for Education and Skills and stakeholders have developed the new Information Classification System (ICS) to help make it easier for head teachers and school staff to access and process information. The ICS is good practice guidance drawn up and tested in the field by practitioners and stakeholders, and is intended as a framework to be adapted locally where appropriate. This guide introduces and explains the ICS.

"A good idea from the efficiency point of view, particularly in the context of a primary school with the limited secretarial back up"
- head teacher, Nottingham

Contents:

For organisations communicating with schools:

For school staff

Introduction

Communications with schools: The Information Classification System

In December 2000, the Department for Education and Skills and the Cabinet Office's Public Sector Team published Making a Difference: Reducing schools paperwork (available from http://www.cabinet-office.gov.uk/regulation/PublicSector/Schools.htm).

During the fieldwork for the project, head teachers said that documents they received from government and its agencies were often not clear about their purpose, the target audience, the action required and the timescales involved. In order to solve this problem, stakeholders from across the education sector have developed the Information Classification System for schools (ICS). The aim is for all general communications with schools to adopt standard principles for information and classification, for which we have suggested using a standard Readerbox.

A Classification Framework has also been developed, which will help schools and communicating organisations by standardising search terms and categories, for example on websites and extranets. This will smooth the path to "paper-reduced" schools.

The following organisations were represented on the Advisory Panel:

The ICS is designed for all organisations that communicate with schools. DfES, QCA and Ofsted have already agreed to incorporate the principles of the ICS into their communications for schools.

The ICS has been developed in partnership with the LGA, and has been piloted in three Local Education Authorities (LEAs). The National Foundation for Educational Research independently evaluated the pilots, reporting in March 2002. The main findings were:

  • whilst the ICS may not directly cut the volume of paperwork, it helps head teachers save time reading documents and general communications
  • the ICS facilitates "one-touch management" in schools
  • the ICS should be rolled out from Autumn Term 2002

If you want to find out more about the pilots from the LEAs involved, please contact:
Jeremy Croxall jeremy.croxall@camden.gov.uk, Adrian Armstrong adrian.armstrong@gateshead.gov.uk or Steve Scotney steve.scotney@education.nottscc.gov.uk.

Key to the success of the ICS will be the commitment of relevant staff in organisations that communicate with schools.

We hope that you will support these efforts to reduce the burden of managing paper in schools. To achieve this, LEAs and other organisations that communicate with schools are encouraged to adopt the Information Classification System during Autumn Term 2002. We have the potential to make a real difference.

ICS for school staff

Stakeholders have developed the Information Classification System for schools in response to feedback from school staff that accessing, reading and processing communications from central and local organisations was very time consuming (see Cabinet Office/DfES report). It is key to the success of the ICS that school staff make the best use of the ICS.

What you can do to reduce burdens in schools:

  • read the Readerbox first when you receive a document
  • pass or copy documents to the relevant staff in the school. The Action box will tell you who needs to see it
  • the ICS is freely available to anyone who wishes to use it. Encourage organisations that frequently communicate with your school to start using the ICS as soon as possible

Further information about teacher workload initiatives are available from

The Office of the e-Envoy in the Cabinet Office will lead the continuous improvement of the ICS. The Office has a remit to lead on national metadata policy, and to help meet the targets for electronic services.

Suggestions and feedback on the ICS should be made to ukgovtalk@e-envoy.gsi.gov.uk.

 

Introduction | ICS at-a-glance | ICS principles | Continuous improvement | Using the Readerbox | Using the Classification Framework | The Readerbox template - instructions | The classification framework | Guidance on e-Communication

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