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Skills for Government
A modernised, joined-up government
exploiting Information and Communications Technologies (ICT)
will have a huge impact upon staff in terms of what they do,
when and where they do it and the associated skill sets. A
joined-up Cabinet Office/Treasury team from Civil Service
Corporate Management, the Centre for Management and Policy
Studies, Office of the e-Envoy, and Office of Government Commerce
has been approved by the e-Government Minister to look at
three broad strands of work:
(a) things to do to implement
e-government;
(b) implications for people
in organisations as customer service changes;
(c) long-term implications for
people in organisations.
The aim is to ensure that the
necessary awareness, policies and actions are initiated to
address all the HR and skills identified. Carrying out a skills
audit was one of the initial actions for departmental e-business
strategies (see below).
e-business Skills Assessment
Toolkit
The e-government
strategy set the objective of producing by the end
of June 2000 a toolkit for Departments to assess their needs
for and current availability of IT professional skills as
implied by their e-business strategies. The report on major
Government IT projects recommended the same
be done for business system management skills. The toolkit
now addresses both of these and will achieve three purposes,
all of which primarily benefit Departments rather than the
centre: · Provide a comprehensive, structured analysis tool
to help Departments analyse the skills implications of e-business
for themselves; · Assist Departments to address skills needs
within their e-business strategic plans; · By returning the
information to the Office of e-Envoy, enable a government-wide
assessment of skills needs and availability that would help
identify any necessary central and departmental actions to
fill gaps.
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