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Building on the work of the Information
Age Partnership (IAP) "Measuring UK success" task
group, Booz Allen Hamilton (BAH), with input from INSEAD,
have developed a benchmarking framework to conduct an evaluation
of the UK compared against G7 countries plus Australia and
Sweden.
There have been two primary objectives
of this exercise:
Firstly to develop a transparent,
objective methodology for assessing whether the UK has achieved
its target of having the best environment in the world for
e-commerce by 2002.
Secondly to learn why countries
have achieved superior performance in different areas of their
e-economies. Higher levels of performance could be due to
environmental factors which are largely outside government
control in the short term e.g. high population density eases
infrastructure roll-out. Alternatively superior performance
could be due to high impact policies that have been successful
in their local environment.
A key goal of this benchmarking
project has therefore been to isolate e-agenda policies that
have been most successful in their local environments.
The final benchmarking framework
developed by Booz Allen Hamilton builds on the original concept
by the IAP and subsequent work by the Office for National
Statistics published in March. It preserves the concept of
an ICT adoption ladder - readiness, use and impact. It also
applies to the three primary economic actors: government,
business and people.
In order to assess international
performance, indicators have been selected for each area of
the framework. These indicators have been combined into 12
performance indices that enable areas of strength and weakness
to be identified in each country.
In order to identify effective
policies, desk research and interviews have been conducted
in each country to map e-policies against the same benchmarking
framework. This has enabled areas of strong performance within
the framework, established by performance index rankings,
to be linked directly to policies.
The report is available to
download in 
PDF format.
Please note these links will
take you back to the main OeE website.
>
Download the whole report - PDF (1531KB)
>
Download individual sections
The original Office of National
Statistics (ONS) report which provided the foundation for
this benchmarking study, together with an update following
the Booz Allen Hamilton report is available at the ONS site.
The link also provides a comprehensive database of e-commerce
indicators, many of them compiled by ONS.
>
ONS - International e-Commerce Benchmarking Experimental
Statistics
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