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Digital Television

 
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 A draft policy framework for delivering e-government services - launched for consultation


WHY DIGITAL TV?

The Office of the e-Envoy is committed to ensuring that government services are delivered through the most appropriate channel for the citizen. This brief focuses on digital television.

Over 97% of households have one or more television sets and digital TV is already changing the way nine million of these households think about television, by offering greater choice and a more engaging experience. Analysts predict 60% to 75% of UK households will take digital TV by 2005.

Digital TV not only provides customers with a wider choice of channels, it also offers its users interactive services. Despite an initially slow take up of interactive services, due largely to unfamiliarity and the limited range of services available, more recent evidence suggests that usage is increasing. Some operators claim that the majority now uses interactive services.

Interactive digital TV (DiTV) forms an important part of the government's vision for online Britain. Digital connectivity is the key to the new knowledge economy and the government is committed to making Britain the best place in the world for e-business.

DiTV is one of the ways of enabling connectivity in the home. It will have much broader penetration than the personal computer and presents a tremendous opportunity to conquer the digital divide. Although a PC is better suited to some tasks, the TV screen in the living room is an interface that people are familiar with.

Overall Policy

There are two main pillars to government's plans for Digital TV:

1. Digital Switchover

The criteria for digital switchover and potential analogue switch-off are as follows:

  • Everyone who can currently get the main public service broadcasting channels in analogue form must be able to receive them on digital systems
  • Switching to digital is an affordable option for the vast majority of people
  • As a target indicator of affordability, 95% of consumers must have access to digital equipment

2. Achieving a Competitive Market

The White Paper "Opportunity for All in a World of Change", published in February 2001, stated the government's aim to achieve the most dynamic and competitive market for Digital TV in the G7.

As the first part of our strategy to achieve this, we will:

  • Bring together key public and private sector stakeholders to develop a comprehensive digital TV action plan
  • Work with the broadcasters and others to launch a series of digital TV projects, giving participating communities the opportunity to help shape the future of DiTV
  • Work with the broadcasters to promote public understanding of the benefits DiTV can offer

Policy commitments

Government at all levels, from central to local, are to consider DiTV as part of their channels strategy for delivering e-government.

The public consultation on the government's first version of its Digital Television policy framework for delivering e-government services closed in early February 2003 and the framework will be published in the coming months.

The framework address the government objective of all government services being delivered electronically by 2005 and in particular outlines the role and vision of interactive digital television in delivering e-government services.

> Digital TV policy framework -consultation draft is still available to read

Digital TV Action Plan

The Digital TV Action Plan will develop the strategy for achieving the government's policy for the switchover to digital television. Industry stakeholders have agreed the Plan. A project team has been established comprising DCMS and DTI officials and secondments from industry. Individual Working Groups have been established to take forward specific actions identified in the Action Plan.

Current Government DTV initiatives

The UK online interactive service - the planned common entry point for central and local governments' DTV services - was launched in April 2002. Currently provided over the BSkyB Satellite platform, work is in progress to extend across all available DTV platforms.

A number of other government departments and local authorities are, or are considering piloting the delivery of their services over DTV on the UK online interactive service. Of particular note are projects in Suffolk and Somerset, which are being funded by the Office of the Deputy Prime Minister (ODPM) as Pathfinder Projects. Both projects seek to provide information about a wide range of local services, and also a means to allow people to contact the council - for example to report faulty street lights, non-collection of rubbish or abandoned cars.

There are also a number of other government initiatives:

The Department of Health has conducted a number of DTV pilots. These include the Living Health, Channel Health and Communicopia projects.

The Living Health project involved piloting a range of digital TV health applications to an audience of 50,000 in the Birmingham area via the Telewest cable network.

Channel Health involved piloting a series of broadcast TV programmes on maternity to a national audience of over 5 million, with linked interactive information services via the Sky satellite system.

The Communicopia project involved piloting a version of NHS Direct Online on digital TV in East Yorkshire via Kingston Interactive's ADSL network and in London via VNL's Homechoice service.


Links:

> DiTV consultation still available to read
> www.digitaltelevision.gov.uk

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